For Clients:
A step-by-step guide on how to sign up for services:
- Contact Us: Reach out via phone or online to inquire about services.
- Consultation: We assess the client’s financial needs and eligibility.
- Enrollment: Complete necessary forms and provide required documentation.
- Account Setup: We establish a secure financial plan to manage benefits.
- Ongoing Support: Clients receive monthly budgeting, bill payments, and financial guidance.
For Agencies & Case Managers:
How social workers, nonprofit organizations, and government agencies can refer individuals:
- Referral Submission: Submit a client referral form online or by phone.
- Evaluation: We review the client’s financial needs and confirm eligibility.
- Collaboration: We work closely with case managers to ensure a seamless transition.
- Enrollment & Setup: The client is officially enrolled and their benefits are managed effectively.
FAQ Section
- How are client funds managed?
- What rights do clients have in managing their own funds?
- What services are included in financial management?
- What are the service limitations?
How It Works – A Step-by-Step Guide for New Clients and Families
Enrollment Process:
- How to sign up for services, including consultation and documentation requirements.
What Clients Can Expect:
- Monthly budget management.
- Bill payments.
- Personal spending allowances.
- Regular financial updates and reports.
Rights & Responsibilities:
- Clients’ rights in managing their benefits.
- The company’s obligations in service delivery.
- Dispute resolution process and how concerns are addressed.